Editorial rules

The editorial guide defines how we write and communicate as a brand. Consistent language, tone, and formatting ensure that every message reflects Henry Community Health’s professionalism and care.

Brand name

First reference: Always spell out Henry Community Health.

Subsequent references: You may use the abbreviation HCH if it improves readability and comprehension on the page.


Terminology

Use orthopedics (not “orthopaedics”).

Use healthcare (one word).

  • healthcare (one word)
  • orthopedics (American English)
  • health care
  • orthopaedics

Names, addresses, and numbers

Physicians

In listings: Use Firstname Lastname, credentials.

In body copy: Use either Firstname Lastname, credentials or Dr. Firstname Lastname (to avoid redundancy).

  • Wil Adams, DPM
  • Dr. Wil Adams
  • Dr. Wil Adams, DPM
  • W. Adams

Addresses

Write out full street names.

  • 1000 North 16th Street
  • 450 South Adams Road
  • 1000 N. 16th St.

Phone numbers

Use the format xxx-xxx-xxxx.

  • 317-555-1234
  • (317) 555-1234
  • 317.555.1234

Copy style

Headlines and section titles

Use sentence case (capitalize only the first word and proper nouns).

  • How to prepare for your first visit
  • Meet our team of orthopedic specialists
  • Back pain relief options that work
  • How To Prepare For Your First Visit
  • Back Pain Relief Options That Work

Card titles, buttons, and CTAs

Use title case (capitalize major words).

Capitalize the first and last words of a title, and all major words in between (nouns, pronouns, verbs, adjectives, adverbs, and subordinating conjunctions such as because, although, when).

Do not capitalize: articles (a, an, the), coordinating conjunctions (and, but, or, nor, for, so, yet), or prepositions with fewer than four letters (in, on, to, at, by, for, etc.)—unless they are the first or last word in the title.

  • Find a Doctor
  • Schedule an Appointment Today
  • Care for You and Your Family
  • Better Together: Advancing Healthcare in Indiana
  • Find A Doctor
  • Schedule An appointment today
  • Better together: advancing healthcare in Indiana

Inline capitalization

Capitalize only proper nouns (no unnecessary capitalization).

  • The clinic is part of Henry Community Health.
  • Our orthopedic specialists treat sports injuries and joint pain.
  • Our Orthopedic Specialists treat Sports Injuries and Joint Pain.

Lists

Use the serial (Oxford) comma before the final “and” or “or.”

  • We provide surgery, physical therapy, and pain management.
  • We provide surgery, physical therapy and pain management.

Links and file references

When linking to a downloadable file, include the file type in parentheses.

  • Good Faith Estimate Policy (PDF)
  • New Patient Forms (DOC)
  • Good Faith Estimate Policy
  • Patient Forms (download)

Numbers and ages

Write ages as numerals (e.g., age 45).

Hyphenate ages only when used as an adjective:

  • The girl is 10 years old.
  • He’s a 56-year-old man.
  • Screenings start at age 45.
  • The girl is ten years old.
  • He’s a 56 year old man.
  • Screenings start at forty-five.

Do not use “aged” to describe a person.

  • This treatment is only recommended for children aged 5 and up.
  • This treatment is only recommended for children ages 5 and up.

Dates and times

Dates

Use the format Mon. D, YYYY (e.g., Jan. 15, 2025).

When possible, refer to time spans using “since [year]” to reduce the need for annual updates (e.g., serving patients since 2004).

  • Jan. 15, 2025
  • Serving patients since 2004
  • January 15th, 2025
  • Since twenty years ago

Times

Write times in numeric format followed by lowercase am or pm with no periods.

On-the-hour times: omit “:00.”

Range formatting: use an en dash or hyphen with spaces on both sides.

When times follow a day of the week, include a colon after the day.

Time zones (e.g., EST, EDT) are not needed unless clarity requires them.

  • 8 am – 5 pm
  • Monday: 8 am – 5 pm
  • 8 am to 5 pm
  • 8:00 AM–5:00PM
  • 8am-5pm
  • 8 a.m. – 5 p.m.