Henry County Hospital Recognized for Outstanding Patient Experience

Courier-Times Report

hospitalHenry County Hospital is one of the top five percent of hospitals in the Nation which has achieved the Healthgrades 2015 Outstanding Patient Experience Award.

HCH was identified as providing outstanding performance in the delivery of a positive experience for patients during their hospital stay, according to Healthgrades, the leading online resource for comprehensive information about physicians and hospitals, according to a release from Healthgrades.

This award recognizes 452 hospitals in the United States, representing the top 15 percent overall for patient experience. Henry County Hospital was one of only 204 hospitals achieving recognition in the top five percent in the nation.

“We are honored to receive this national recognition which is a testament to our efforts to provide our patients and their families with an outstanding experience while they are in our care,” emphasized HCH President and CEO Paul Janssen.

“Everything we do at Henry County Hospital is dedicated to excellence-excellence in care and excellence in staff. Each member of our team is committed to giving our patients the highest level of care every step of the way,” continued Janssen.

Healthgrades evaluated the 3,575 hospitals that submitted patient surveys to the Centers for Medicare and Medicaid Services (CMS), covering admissions from Jan. 2013-Dec. 2013 in order to identify hospital performance in this area.
The survey questions focus on patients’ perspectives of their care in the hospital.  Question topics range from cleanliness and noise levels in patient rooms to factors such as pain management and responsiveness to patients’ needs.  The measures also include whether a patient would recommend the hospital to friends or family.  Hospitals also must meet eligibility requirements which in addition to number of survey responses, includes clinical performance thresholds.

For more information about Healthgrades, to download a full copy of the report or to get information about hospital and physician quality, visit: www.Healthgrades.com/quality today.
—Information provided by Henry County Hospital