Our customer service representatives are here to help you. If you have any questions regarding your claim or statements, our dedicated representatives welcome your call or visit and look forward to assisting you with your needs.Patient Accounts is here to help you. If you have any questions regarding your claim or statements, our dedicated Patient Account Representatives welcome your call or visit and look forward to assisting you with your needs.
Our staff may be reached by contacting our Business Office at 765.521.1516 or 866.442.8510 from 9 am – 4:30 pm Monday – Friday. If you cannot call between those hours, you may call and leave your question on our voice mail.
On your message, please include your name, your relationship to the patient, the patient name, date of service, claim number and a call back number. We will return your call with the answer the next working day. In order to protect your privacy, if you want the information left on your voice mail you must specify the approval of this in your message to us.
Otherwise, we must mail the information to you if we cannot speak to you directly. In the event we must mail the information, please leave your mailing address in the message as well.
We also are available to assist you in person if you would like to visit our Cashier’s Office located at the end of the hall past the Gift Shop near Henry County Hospital’s main entrance. We are available Monday – Friday from 8 am – 4:30 pm.