Virtual Visiting Hours Help Patients, Families Connect

Due to COVID-19, Henry Community Health has visitor restrictions in place at all of its facilities. In an effort to help connect patients and families, Service Excellence Coordinator Sara Malott has set up Virtual Visiting Hours every Monday, Wednesday and Friday from 1-2:30 p.m. Working in tandem with care team members, Malott can schedule a Google Meet with patients and their families. She will ensure that the connection is made and working properly before bringing a HCH-supplied tablet into the patient’s room. The tablet is connected to a stand, making it hands free for the patient. Malott will stay near the patient’s room in case there are technical issues. Calls typically last 30 minutes, bringing much-needed comfort to our patients and their families.