New Patients

Please arrive 5-10 minutes prior to your appointment time to complete new patient information. The receptionist will make copies of your insurance card at that time. You also need to bring all current medication bottles with you to your first appointment and a list of all over the counter medications or herbal supplements you are taking.

Current Patients

For each appointment please bring:
Your current insurance card(s)
A list of all current medications including names and dosages. Be sure to include over-the counter drugs and vitamin supplements.

Appointment Cancellations

Please call us at least 24 hours ahead of time if you need to change or cancel your appointment. After three missed appointments in a year without notification prior to your appointment time, you may be dismissed from the practice. n the event of severe weather closings, please listen to NASH FM 102.5 or check our website.

Appointment Reminders

You will automatically receive appointment reminders by phone for your next appointment unless you have opted to receive appointment reminders via text messaging. You may indicate your preference for text messaging at the time of your appointment or by calling our office.

Once your preference is entered into our system your preferred method of contact (phone or text) will be available to all of the Henry Community Health Medical Group practices as well as other Henry Community Health services using the automated telephone appointment reminder system.

If you are a new patient and prefer to have reminders sent to you by text rather than a phone reminder, please notify the receptionist at your first visit of this preference.

If you are an established patient with our office and wish to receive text messages instead of phone reminders you also can
Text HCH to 622622 to opt in to the service
Text HELP to 622622 to receive help or
Text STOP to 622622 to opt-out
Message and data rates may apply