Fraud Alert-Scammers Taking Advantage On Confusion About New Medicare Cards

Medicare is in the process of issuing new Medicare cards across the United States. In an effort to improve fraud protection, cards are being replaced with newly assigned 11-digit unique ID numbers in place of your Social Security number for identification.

Scammers already are contacting Medicare recipients posing as Medicare representatives demanding a processing fee. Other fraudsters are telling beneficiaries they are owed a refund from transactions on their old card and then asking for bank account information to process the reimbursement.

HANG UP! IT’S A SCAM

What should you do if someone calls and asks for your information, for money, or threatens to cancel your health benefits if you don’t share your personal information? Hang up! It’s a scam. Scam artists may try to steal your personal information by calling you and asking for your current Medicare Number to get your new Medicare card.

• There is no charge for your new Medicare card
• Medicare will never call uninvited and ask you to give personal information or money to get your new Medicare Number or card
• Medicare will never ask you for a bank account number
• No refunds are owed to any Medicare enrollee

REMEMBER: YOUR NEW MEDICARE CARD WILL AUTOMATICALLY COME TO YOU IN THE MAIL

You don’t need to do anything as long as your address is up-to-date with the Social Security Administration. If you need to update or verify your address, visit your My Social Security account.